ShowClix Support Center | Frequently Asked Questions

What if my name is not on the tickets?

While we clearly understand your concern regarding the name on your tickets please be aware that the name on the tickets simply reflects the name under which the tickets were reserved. The event promoter and/or...

How do I log into my account to view/print my tickets?

Visit the ShowClix Login page and enter the email address you used when making your first purchase and the password you received via email after your purchase. If you don’t know your password: You can have ...

Can I reprint my tickets?

For your convenience, ShowClix automatically creates an account for you during checkout and securely stores your order details and tickets in that account. You can reprint your tickets and view order details by...

How do I change the name on my tickets?

You can change the name that appears on your print@home tickets. To change the name: Login into your ShowClix account Click the VIEW link next to your ticket order Click the CHANGE NAME ON TICKETS link unde...

What do I do if I can’t print my tickets?

Unless specifically set up by the promoter of the event, all tickets purchased through ShowClix are print@home tickets. Please view the delivery options carefully during the time of your purchase. If WILL CALL...

How do I get my password resent?

Click here to have your password resent. If you experience futher difficulties, please feel free to contact us directly. Our contact information is located on the right hand side of your screen. Once you're log...

Why is my debit card statement showing a pending charge from ShowClix?

Don’t sweat it. Debit card charges take longer to process than credit cards. Depending on your bank, it may take a couple of business days for the charge to be processed completely. As long as you received a co...

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Frequently Asked Questions