ShowClix Support Center

Create a Coupon

Last Updated: Apr 13, 2015 02:23PM EDT

Need to create a coupon now? Click here to get started.

‚ÄčAbout Coupons

Coupons are used to access or trigger special offers in the ShowClix system. There are five basic types of coupons: discount, presale, automatic, complimentary and reserve. The options on this page will adjust, depending on which coupon type is selected.

 

Coupons can be created in the Manage section, and you can assign coupons for an event while on the Event Overview page for that event.

 

Create a Discount Coupon

Discount coupons are used for discount offers. These coupons are applied per ticket, and can be used online or at the box office. Discount coupons can be applied as a flat discount or a percentage taken off the total cost.

  • Coupon Type. Select Discount.
  • Coupon Name. Enter a name for the coupon to use for your reference. This name will not be public.
  • Code. Enter the discount code to be distributed to customers. The code must be fifteen (15) characters or less.
  • Amount Type. Select whether to apply a flat discount or a percentage off the total cost when the coupon is used.
  • Amount. Enter the amount of the discount (percentage or dollar amount, depending on your selection above).
 

Create a Presale Coupon

Presale coupons are used to grant access to event tickets prior to the officially designated date and time when tickets will be publicly available.

 
  • Coupon Type. Select Presale.
  • Coupon Name. Enter a name for the coupon for your reference. This name will not be public.
  • Code. Enter the presale code to be distributed to customers. The code must be fifteen (15) characters or less.
 

Create an Automatic Coupon

Automatic coupons are used to provide a discount when the total face value of tickets selected reaches the designated amount. For example, if you offer a $5.00 discount on orders of $100.00 or more, a customer receives the $5.00 discount once the order reaches $100.00 (not including fees).

 
  • Coupon Type. Select Automatic.
  • Coupon Name. Enter a name for the coupon for your reference. This name will not be public.
  • Amount Type. Select whether to apply a flat discount or a percentage off the total cost when the coupon is activated.
  • Amount. Enter the amount of the discount (percentage or dollar amount).
  • Target Amount. Enter the total dollar amount that the customer must reach with the order to activate the coupon.
 

Complimentary Coupons

Complimentary coupons are used to provide free tickets, by waiving the face value and all fees associated with the ticket. (The event organizer still incurs back-end service fees on all comp tickets issued.)

 
  • Coupon Type. Select Complimentary.
  • Coupon Name. Enter a name for the coupon for your reference. This name will not be public.
  • Code. Enter the comp code to be distributed to customers. The code must be fifteen (15) characters or less.

Reserve Coupons

Reserve coupons are used to save designated seats in an order. These coupons only apply to reserved seating events and are not associated with any discounts.

  • Coupon Type. Select Reserve.
  • Coupon Name. Enter a name for the coupon for your reference. This name will not be public.
  • Code. Enter the reserve code to be distributed to customers. The code must be fifteen (15) characters or less.
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