ShowClix Support Center

Scanning with the Camera

Last Updated: Dec 15, 2014 04:46PM EST

Download your tickets.

​Before you attempt to scan, please make sure you have followed all of the instructions in section 1, Getting Started with Axess / Device Setup.

Activate the scanner.

​Tap LAUNCH SCANNER to open the main scanner view, which displays a viewfinder of your device’s camera. You can also tap the square target icon in the top right to activate the scanner at any time.


Start scanning!

  • ​Position the scanner within 6-8 inches of the ticket.
  • Locate the barcode within the guided corners in the app’s viewfinder. (You may need to adjust the distance or lighting to allow the camera’s aperture to focus correctly. See the FAQ for more information.)
  • When properly focused, the scanner will automatically detect the barcode. (Some iOS devices allow you to manually focus the camera by tapping the screen while the camera is open.)
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