ShowClix Support Center

Event Overview

Last Updated: Aug 11, 2014 02:18PM EDT

The Event Overview displays essential info about an event.

To visit an Event Overview, click the Events section in the Admin and then the View icon (or the event title).

 

Event Overview

 

The following options are available on each Event Overview:

  • Edit. Edit any of the details associated with the event setup.
  • Delete. Remove the event listing. Only available if no tickets have been sold.
  • Pause Sales. Put ticket sales on hold. (Changes to Resume Sales if sales are currently paused.)
  • Duplicate. Create an identical event instantly.
  • Send Invitation. Deliver email invitations to specific customers or lists. (Not all users have access to this feature. Contact your Account Manager for information.)
  • Admissions. Move your cursor over this button to browse links to relevant pages, including Export Guests, Barcode Search, Scan Log and Scan Stats.
  • Guest List. Access and manage your online list of attendees.
  • View Listing. View the live event page.
  • Add Favorite. Add this event to the Favorites​ section of your Dashboard.

Price Levels

 

The Price Levels table displays inventory for all price levels associated with your event. Issued tickets (or sold tickets) have been successfully purchased and acquired by customers, while held tickets are currently selected in a customer's checkout process.

Event Stats​

 

The Event Stats table displays a quick look at some basic information about the event, including inventory across all price levels and pageviews on the event's page.

Questions

 

The Questions menu allows you to manage questions for the event from this page. Click Assign in a particular price level's section to display a question during checkout when a certain price level is selected. Clicking Assign on the Event Questions section allows you to ask a question to every customer who purchases tickets.

 

In the Assign Once Per... column, you can also choose to ask these questions for every ticket on the order, or just once per order.

 

Global questions (i.e. questions that are applied to all events on the account) are also displayed in this menu, but these questions must be managed from the main Questions menu.

​Incentix

 

The Incentix table displays an overview of every time that your customers have shared your event with their connections, broken down by each available sharing option.

​Coupons

 

The Coupons table displays an overview of every coupon assigned to the event. The coupon's name and code are displayed, along with basic information such as the number of times the coupon has been used. Click Assign Coupon to add an existing coupon to the event.

 

​Templates

 

The Templates table displays the event page's current template. For all events, the default template is used when an event is created. You can change the event's template by clicking Assign Template.

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