ShowClix Support Center


  • Search and Filter Customers

    The new Segments feature has been accompanied by a total redesign of our customer search engine. While some of...

    Jan 16, 2017 11:22AM EST
  • Edit Customer Information

    Customer Info Page The left column of each Customer Info page displays the customer's name, address, phone ...

    Jan 16, 2017 11:09AM EST
  • Order Details & Sale Details FAQ

    Order Details is the resource for every ticket purchase associated with your account. There is a unique page f...

    Feb 08, 2016 01:19PM EST
  • Create Customer Segments

    Customer Segments are groups of customers, organized by common parameters you can establish. The creation of t...

    Jan 16, 2017 12:09PM EST
  • Cancel an Order

    Canceling Tickets and Orders Please note: This article is intended for event organizers who use their own mer...

    Jun 26, 2017 10:57AM EDT
  • Process a Refund

    An important note about refunds: A refund cannot be processed against a credit card payment until the funds h...

    Jun 26, 2017 10:57AM EDT
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