ShowClix Support Center

Help for Customers

  • About My Tickets

    My Tickets is the section where you can view orders, print tickets or resend mobile tickets. Sign-in inform...

    Sep 11, 2017 08:17AM EDT
  • How do I reset my password?

    If you lose or need to reset your password, simply visit our MyTickets page and click the "Forgot your passwor...

    Oct 05, 2019 01:16PM EDT
  • View and Print Tickets

    The below instructions only apply to orders that have Print at Home set as the delivery method. If your delive...

    Sep 11, 2017 08:37AM EDT
  • What if my name is not on the tickets?

    If someone purchased a ticket for you with their name on it instead of yours — or if your name is not on the t...

    Sep 12, 2017 03:10PM EDT
  • How do I change the name on my tickets?

    If you need to change the name on your tickets for any reason (such as gifts, exchanges, etc.), please follow ...

    Sep 11, 2017 08:23AM EDT
  • Can I resell tickets with ShowClix?

    No. ShowClix does not provide a service for customers to sell their tickets to others.

    Sep 05, 2013 03:23PM EDT
  • "Tickets are no longer available online"

    This message only means that tickets can no longer be purchased online — depending on the event, tickets may s...

    Aug 07, 2014 06:39PM EDT
  • I entered the wrong email address when placing an order.

    For your security, we do not allow customers to change the email address on an account without signing in to t...

    Aug 07, 2014 07:28PM EDT
  • About Will Call Tickets

    ShowClix does not handle the Will Call admissions process. We recommend taking the following items with y...

    Aug 07, 2014 08:19PM EDT
  • Edit Account Info (Email, Name, Password)

    1. Sign in to your account. Visit the My Tickets page ( and enter yo...

    Aug 07, 2014 07:51PM EDT
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