ShowClix Support Center

Ticket Scanning

  • Getting Started with Axess / Device Setup

    What is Axess? ​Axess is ShowClix's ticket scanning app for mobile devices. It is available on the App Stor...

    Jun 17, 2016 02:46PM EDT
  • Navigating Axess

    A note about iOS and Android Aside from the location of the main menu explained in this guide, the iOS an...

    Apr 13, 2015 12:58PM EDT
  • Scanning with the Camera

    Download your tickets. ​Before you attempt to scan, please make sure you have followed all of the instruc...

    Dec 15, 2014 04:46PM EST
  • Scanning with a Linea Pro Attachment (iOS Only)

    Download your tickets. ​Before you attempt to scan, please make sure you have followed all of the instruc...

    Dec 15, 2014 04:48PM EST
  • Scan Responses

    When you scan a ticket, the scanner will display a notification to inform you whether the ticket is valid or i...

    Apr 13, 2015 01:18PM EDT
  • Search with Axess

    ​Use the Search tool to locate scan data for customers, attendees, orders, tickets and barcodes. After locatin...

    Apr 13, 2015 01:34PM EDT
  • Stats in Axess

    ​This section displays a quick snapshot of useful information about all downloaded events, as well as the numb...

    Apr 13, 2015 01:35PM EDT
  • Scanning Settings

    From the main scanning screen, tap the gear icon in the top right to access Scanner Settings. This menu allows...

    Apr 13, 2015 01:33PM EDT
  • Axess Settings

    ​This section allows you to adjust the behavior of the scanner. We recommend leaving all of these options at t...

    Dec 08, 2014 11:39AM EST
  • Axess FAQ & Troubleshooting

    How do I charge my device? You can charge your iOS device with an appropriate USB cable. If you are using...

    Apr 13, 2015 01:32PM EDT
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